Frequently
Asked Questions
You have questions, and we have answers. That is how we became one of the most trusted names in windows and doors in the greater Louisville, Jefferson County, and Oldham County areas, known for delivering top-notch products and services.
Who do I call if I need repairs or warranty?
Please call our office at 502-222-7828 or email Office@metrowindowco.com or Service@metrowindowco.com
How can I get in contact with you?
Call our office at 502-222-7828 or email us at office@metrowindowco.com You can also fill out our contact form, and we will get back to you as soon as possible.
Where are you located? Location and P.O. Box?
We are in Buckner KY, Exit 17 from I-71. Our street address is 3700 Mattingly Rd. For our mailing address, use PO Box 273, Buckner KY, 40010.
What products and services do you provide?
We supply windows and doors for new construction and residential replacement. We have our own delivery and installation crews to get the job done. Our in-house service team can take care of any problems that may arise, including warranty claims.
What is your process for window/door replacement?
It starts with a free, no obligation estimate. Our team will come out to measure your replacement job at a time scheduled with you in advance, usually weekdays during business hours. Shortly after, our office will follow-up via email with a quote, usually within 24 hours. We do not quote on-the-spot, or use any high … Read more
