A free window estimate in Louisville from Metro Window starts with a visit to your home, not a phone quote or an online calculator. A design specialist comes to you, looks at the actual windows, takes measurements, and talks through what you have and what makes sense. There is no obligation to move forward, and there is no sales pressure to decide on the spot. Here is exactly what to expect.
Scheduling your free window estimate
You can schedule a consultation by calling 502-222-7828 or by submitting a request online. We cover Jefferson County, Oldham County, and the surrounding Louisville area. When you book, we set a time that works for you. The visit typically runs between 45 minutes and an hour, depending on the number of windows and how many questions come up.
You do not need to prepare anything in advance. You do not need measurements, product research, or a list of specifications. Bring any questions you have about your current windows, and we will work through them during the visit.

What happens during a free window estimate in Louisville
The design specialist starts by walking through the house with you. They look at each window, assess the frame condition, check for signs of seal failure or air infiltration, and take precise measurements of every opening. They are not just confirming what you already told them. They are looking at what is actually there.
This matters because problems are not always where homeowners expect them. A window that feels fine may show frame softness at the sill that points toward a bigger issue. A window a homeowner thinks is failing may turn out to need only a weatherstripping repair. The in-person assessment gives you an honest picture of what every window in the house actually needs, not just the ones that brought you to the phone.

The product conversation
After the assessment, the design specialist walks you through product options that fit your house. That conversation covers frame material, glass specification, style, and color. It is grounded in what your specific house calls for, not a one-size pitch for the most popular product.
If you have a historic home in Old Louisville with non-standard openings, that changes the product conversation significantly compared to a 1998 colonial in Middletown with standard-size vinyl windows. We carry product lines that cover both situations, and the design specialist helps you understand which options are appropriate and what the differences between them actually mean for your home.
When you get the price
Most homeowners receive a price at the visit or shortly after. The timeline depends on whether the project involves standard catalog sizes or custom fabrication. For straightforward residential replacements, the quote is typically available before the specialist leaves your home.
The price covers the window, the installation, and the trim work inside and out. It also includes hauling off the old windows and materials. There are no add-on fees for the things that are part of doing the job correctly. We also offer financing options, which the design specialist can walk you through if budget is a factor in how you want to approach the project.

No pressure to decide on the spot
There is no expectation that you make a decision during the visit. We give you the information and the price, and you decide on your own timeline. Some homeowners are ready to move forward immediately. Others want to compare quotes or think through the timing. Both are fine.
What we do not do is use the visit to pressure a same-day decision. The design specialist is there to help you understand your options and give you accurate information. That is the whole point of the consultation. The no-pressure approach is how we have worked since 1980, and it is not a sales tactic. It is just how a straightforward process should work.
Ready to schedule your free window estimate?
Call us at 502-222-7828 or request a free consultation online. We serve Jefferson County, Oldham County, and the surrounding Louisville area. The estimate is free and there is no obligation to move forward. You will leave the conversation with an honest assessment of your windows and a real price for the work.


